Discovery & sales-process mapping
We start by understanding how you actually sell — your stages, your handoffs, your bottlenecks — then design a CRM structure that mirrors it exactly.
A CRM is only as good as the way it’s set up. We design, configure, and launch a CRM that actually fits how your business sells — so every lead is captured, every follow-up happens, and nothing slips through the cracks.
Most businesses have a CRM. Few use it well. Leads pile up untouched, the sales team works from memory and sticky notes, and reports tell you nothing you can act on. The tool becomes a cost, not an asset.
The problem is almost never the software. It’s the setup. A CRM that isn’t configured around your actual sales process — your stages, your automations, your team — will always get ignored. We fix that.
We don’t just switch it on and hand you a login. A real implementation is six disciplines, done in order, so the system fits your business from day one.
We start by understanding how you actually sell — your stages, your handoffs, your bottlenecks — then design a CRM structure that mirrors it exactly.
Pipelines, custom fields, lead scoring, user roles, and permissions — all configured to fit your team, not a generic template.
We bring your contacts, deals, and history across from spreadsheets or a legacy CRM — cleaned, de-duplicated, and correctly mapped.
Automated lead routing, follow-up sequences, task reminders, and internal notifications so the right thing happens at the right time, every time.
We connect your CRM to your website, email platform, calendar, phone, and booking tools so everything talks to everything — no manual re-entry.
Hands-on training so your team adopts the system with confidence, plus documentation and ongoing support so it keeps working long after launch.
Already committed to a platform? We work with all the major ones. Not sure yet? We’ll help you choose — including our own purpose-built Stiki CRM.
Our purpose-built CRM for growing brands. Lead capture, nurture, booking, and pipeline visibility in one connected system — designed to work out of the box.
A powerful all-in-one platform for agencies and service businesses. We configure funnels, automations, and pipelines to match your process.
The gold standard for inbound marketing and sales alignment. We set up hubs, workflows, and reporting so your team gets real visibility.
The enterprise powerhouse. We handle configuration, custom objects, and integrations for teams that need serious scale and flexibility.
Every implementation runs on the same proven four-step engagement — so you always know what’s happening and what’s next.
We map your sales process, your data, and your goals. You come away with a clear implementation plan before any configuration begins.
We configure the platform, migrate and clean your data, and build the automations and integrations that fit your workflow.
We validate every workflow, then train your team hands-on so adoption is high from the very first day.
We go live with you, monitor the rollout, and provide ongoing support so the system keeps delivering as your business grows.
A properly implemented CRM pays for itself in the leads it stops you from losing. Let’s build yours.